Our main focus today is on rechecking the business process assumptions that were made in the planning stage. You've probably seent hat Gilkatho spends a lot of time trying to make the wen experience the way that the customer wants it to be. That's what we are doing today, trying to think like a customer! Youc an see some of the work we've done in this regard which is reflected in our FAQS on the web. Coffee questions and recipes are here.